iStation are an independent Apple support specialist based in Teesside, specialising in the support and maintenance of all Apple products.
We can assist with integration and migration to Apple products for software and hardware on mobile, desktop and server platforms and also help with ad hoc or yearly onsite or remote support and maintenance contracts.
All of our customers and support tickets are managed through a bespoke online system which gives customers real-time information on their support ticket and with over 30 years of multi discipline IT experience, we are able to give the best advice and tailored support for your business needs.
We use the highest quality parts that can be sourced and our technicians are trained Apple Certified Support Professionals.
We are dedicated to customer service, keeping you informed during every step of the repair process. Our business is to get you back online.
Head of Barketing
We have known the team at iStation for a number of years. Their expertise and focus on providing the customer with a great experience is second to none. They work closely with the customer to understand their needs and once the work is complete you get complete confidence in the warranty and on-going support that you receive.
The team are exceptional and are a credit to the Apple Consultant Network Programme.
I’d been wanting a new laptop for ages and was delighted with the MacBook
provided. The consultant helped to set everything up and make sure that my emails were active and my iPhone and iPad were both aligned with the MacBook too. He also set up all of the apps I need on a day to day basis and gave me a lesson on how to use everything. I was really impressed and have already recommended iStation to friends and family. I’d not consider going anywhere else!
Keep The Dream Alive Ltd heavily relies on IT technology, ranging from simple iMac office computers to fully managed iPad devices, like many domestic cloud based solutions such as heating control, we also utilise commercial cloud based technology surrounding remote access, CCTV, heating and lighting controls. “KTDA” has been using iStation for over two years and in our opinion they are the only local company that we have found that offer a “single solution under one roof” offering both professional Apple support and integrating other services and infrastructure mentioned above. Based on our experience we would happily recommend iStation.
Having worked with iStation for several years I’m very pleased to endorse their high capability to deliver great results. They’re always aiming to achieve the highest standard of service, which is always personal. We have purchased mobile phones, laptops as well as had support, upgrades and repairs carried out. Always great value and service, highly recommend.
iStation have supported Daisy Chain Project from 2014 and provide an excellent, professional IT support service. The technical knowledge and skills provided are tailored to our organisational needs with expert IT solutions implemented in a timely and cost effective manner. Fault logging is effortless using a bespoke ticket management system, with any faults addressed promptly resulting in minimum downtime for users. System enhancements are carried out in consultation with staff to ensure disruption is kept to a minimum.
Have had multiples devices and multiple faults fixed at iStation from an iPhone to iPad and the service and knowledge has always been superb. Quality of work is great and has kept my devices in use for many years after they should have been retired.
Continued reliable personalised service. Very knowledgeable.