About Us

Simply outstanding

We have known the team at iStation for a number of years. Their expertise and focus on providing the customer with a great experience is second to none. They work closely with the customer to understand their needs and once the work is complete you get complete confidence in the warranty and on-going support that you receive.

The team are exceptional and are a credit to the Apple Consultant Network Programme.

Lease Loop – Telford

Outstanding products and service

I’d been wanting a new laptop for ages and was delighted with the MacBook provided. The consultant helped to set everything up and make sure that my emails were active and my iPhone and iPad were both aligned with the MacBook too. He also set up all of the apps I need on a day to day basis and gave me a lesson on how to use everything. I was really impressed and have already recommended iStation to friends and family. I’d not consider going anywhere else!

Sandringham Financial Partners – Hartlepool

Spot on solution and support

Keep The Dream Alive Ltd heavily relies on IT technology, ranging from simple iMac office computers to fully managed iPad devices, like many domestic cloud based solutions such as heating control, we also utilise commercial cloud based technology surrounding remote access, CCTV, heating and lighting controls. “KTDA” has been using iStation for over two years and in our opinion they are the only local company that we have found that offer a “single solution under one roof” offering both professional Apple support and integrating other services and infrastructure mentioned above. Based on our experience we would happily recommend iStation.

Keep the Dream Alive – Stockton

iStation team, great work!

Having worked with iStation for several years I’m very pleased to endorse their high capability to deliver great results. They’re always aiming to achieve the highest standard of service, which is always personal. We have purchased mobile phones, laptops as well as had support, upgrades and repairs carried out. Always great value and service, highly recommend.

Ei Company – Darlington

Professional Infrastructure Support

iStation have supported Daisy Chain Project from 2014 and provide an excellent, professional IT support service. The technical knowledge and skills provided are tailored to our organisational needs with expert IT solutions implemented in a timely and cost effective manner. Fault logging is effortless using a bespoke ticket management system, with any faults addressed promptly resulting in minimum downtime for users. System enhancements are carried out in consultation with staff to ensure disruption is kept to a minimum.

Daisy Chain – Stockton

Professional and thorough

Have had multiples devices and multiple faults fixed at iStation from an iPhone to iPad and the service and knowledge has always been superb. Quality of work is great and has kept my devices in use for many years after they should have been retired.

Slikk Design – Middlesbrough

Great professional service

Continued reliable personalised service. Very knowledgeable.

Delta Coaches – Stockton

Fantastic service

Fantastic service, prompt turnaround times and outstanding levels of customer service received. Issue, resolution and costs all explained upfront with no confusing jargon used. Very happy with the end result, my iMac has a new lease of life and well worth the money. Highly recommended!!

Mac MacK "Google Review"

I'm absolutely over the moon

I'm absolutely over the moon with the advice and service provided by iStation. I have endured years of a poorly performing iMac, which culminated in it crashing entirely when I tried to install an update. Upon bringing to iStation, I was warned on the issues with the drives in my model of Mac and advised to replace with a more efficient one. Less than 48 hours later, I picked up my Mac and the results have been astounding - like having a new computer. This has saved me a lot of money and hassle of having to buy a new one. I highly recommend iStation. First and foremost, you'll receive sound and impartial advice. The service and customer care are excellent too.

akrrrs 1 "Google Review"

Keep my business local

I first dealt with iStation when they were a fledgling business. I got the same one to one personal and thorough service levels yesterday as I did back then. Despite their growth and it is well deserved, they take time to explain your options, what is achievable for your budget and give you the confidence that they are only ever a call away if you require a little pro gratis help. I really wanted to keep my business local and support a flourishing business and I wasn't disappointed. Reassuringly consistent in their approach to meeting your needs, whatever they are.

Gimbalair "Google Review"

Outstanding service!

Outstanding service! Had a mini meltdown when my 6 year old MacBook stopped functioning. Currently on university level training course and couldn’t access any of my files or the internet. Dropped it off to iStation and they had it back to me fully functioning within 2 hours....10/10

DamoG "Google Review"

Wonderful service

Wonderful service from iStation as ever, reliable, knowledgable and very friendly. I took my slow working iMac in for an upgrade and it was done the next day. Thanks very much guys!

Louisa Goult "Google Review"

So impressed

I was SO impressed by the fantastic customer service at iStation. I went in thinking my MacBook was ready for a funeral, but iStation talked me through my options and their recommendations, and I was amazed how cost effective it was to upgrade to a solid state drive, get a new charger, and screen replacement. I am over the moon and would without a doubt recommend them. They were so fast and got all the repairs done in such a short space of time.

Abigail Taylor "Google Review"